Huddle has greatly improved the way that the agency works both internally and externally.
Rochdale Development Agency (RDA) was established in 1993 when Rochdale Metropolitan Borough Council decided to set up a not-for-profit company to lead the regeneration of the borough. While this connects RDA with the commercial sector, it remains in touch with the Council through its representation on the board and by working together to deliver the broad vision for the borough. Over the next 10 years, RDA will be at the centre of creating 10,000 new jobs and securing hundreds of millions of pounds of new investment.
Improving engagement with stakeholders and collaborating with partners across the public, private and third sectors on a daily basis, on numerous projects.
Rochdale Development Agency (RDA) leads the physical regeneration of Rochdale borough, including its business parks, town centres and commercial property investment support. The projects managed by the agency require liaison with partners across the public, private and third sectors on a daily basis. It was recognised that at a time when public services are striving to deliver more with less resources, RDA needed to promote quick and effective communication and collaboration.
Although RDA had a number of robust programme and project management systems in place, the agency was looking for better ways of engaging with stakeholders. As an existing user of Huddle, senior development officer Jonathan Hindle explains:
“I had been using Huddle with a charity I work with to manage a large building project. It had been incredibly effective so I suggested to my colleagues that it could be a real asset to helping us manage the development projects we work on at Rochdale Development Agency.”
Huddle is now used across the agency for numerous projects. One of the most recent projects was a major redevelopment scheme in the town centre, part of £250 million investment over the next five years. It involves the relocation and demolition of the old bus station and municipal buildings; extension of the shopping area, development of high quality offices and the introduction of Metrolink tram to the town centre. There are a huge number of stakeholders, including Rochdale Borough Council, Transport for Greater Manchester, developers, contractors and the agency itself overseeing the project.
The agency needed a way to help manage this complex process and communicate effectively with all the partners. Huddle is currently being used by everyone involved in the project, including personnel at the Rochdale Development Agency, Rochdale Council, Transport for Greater Manchester and the design teams for the new Transport Interchange and the proposed shopping and leisure scheme.
Huddle has greatly improved the way that the agency works both internally and externally. Project managers within the agency now have much greater visibility of every stage of a project. Huddle is used to host agendas and minutes for meetings so email traffic has significantly decreased. Processes are much leaner as all information is in one central resource accessible to everyone. The content collaboration platform also provides a better way to monitor files and the ability to readily demonstrate a complete audit trail for amended documents. John Hudson, Chief Executive of RDA, comments:
“Huddle has greatly improved the way we work as an organisation. It saves time and makes our delivery processes leaner and easier to operate. At a time when everyone is looking for greater business efficiency it has proved to be a valuable tool. We are still learning as an organisation how to make full use of the Huddle system but the benefits have already been clear to everyone using it.”